Security & Compliance

Protecting Your Data with the Highest Security Standards.

At Adlinc, data security is paramount. Our robust security program adheres to the most stringent industry regulations, including the Jamaican Data Protection Act (DPA), General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act (HIPAA), International Organization for Standardization (ISO), and Payment Card Industry Data Security Standard (PCI DSS). This program safeguards both Adlinc and our clients through a combination of information security best practices and proactive cybersecurity operations designed to protect against emerging threats. To evaluate the program’s continued effectiveness, we conduct regular risk assessments to identify and address potential vulnerabilities and threats. 

Beyond these core measures, Adlinc implements a layered defence strategy that includes various security controls. These controls encompass malware protection, intrusion prevention systems, user access controls, network and application firewalls, vulnerability scanning and patching, data encryption, penetration testing, and more.  By diligently following these comprehensive security protocols, Adlinc ensures the highest level of data protection for our clients.

Security is at the forefront of everything we do, extending far beyond cybersecurity. Our commitment starts with our team as the foundation. We conduct comprehensive background checks and drug screenings during the recruitment process to ensure we build a team of highly reliable and trustworthy individuals. This focus on security extends to our physical environment as well. Our facilities features continuous surveillance and secure access manned 24/7 by security personnel.  By implementing a holistic approach to security, we create a secure environment for both our employees and our clients’ data.

  • Regulatory Compliance

  • Technical Risk Assessment

  • Vulnerability and Penetration Testing

Cutting-Edge Technology and Innovation

We leverage the latest technologies and innovative solutions to deliver exceptional service and data protection. This ensures the highest level of protection for your information, regardless of your location.  By partnering with Adlinc, you gain peace of mind knowing your business and personal information is protected by the most stringent global security standards including multi-layered protection. 

  • Encryption

  • Firewalls and Intrusion Detection

  • Multi-Factor Authentication

  • Access Management

  • Monitoring and Logging

Continuous Training and Development

At Adlinc, we promote a culture of security by fostering a work environment where everyone feels empowered to not only take a proactive approach to data security by adhering to our policies but also to report security concerns without fear of reprisal. To equip our team with the skills and resources to excel in this area, we prioritize ongoing employee awareness and vigilance through regular training and sensitization programs while maintaining and communicating formal security policies and standards.  This ensures that our team is always aware of their role in maintaining Adlinc’s adherence to regulatory compliance and any other specific needs of our clients.

  • Culture of Security

  • Ongoing Training

  • Security Awareness

Faqs

Explore Our Common Queries for Clarity

We’ve curated this section to address the most frequently asked questions, ensuring that you have all the information you need about our company.
Why should I consider outsourcing to Jamaica?

Jamaica offers a highly educated and skilled workforce at competitive labor costs. The country’s strong cultural affinity with North America ensures excellent communication and customer service skills.

How does Adlinc ensure data security and compliance?

We adhere to the highest standards of security and compliance, including advanced security measures and industry best practices to protect your data and ensure confidentiality.

What makes Adlinc different from other outsourcing providers?

Our unique partnership approach positions us as an extension of your team. We provide dedicated, trained employees who understand your business and can seamlessly integrate into your operations.

What services does Adlinc specialize in?

We offer a range of services including customer support, dispatch services, administrative support, bookkeeping, logistics coordination, healthcare support, and aviation support.

How does the training process work at Adlinc?

One size does not fit all. We offer flexible training options to ease the load on our clients. Options include “Train the Trainer” programs, where we train a key member of your team to train others, and easy-to-follow training modules for onboarding new employees quickly and effectively.

What are the benefits of outsourcing with Adlinc?

Outsourcing with Adlinc offers access to a skilled workforce, cost savings, seamless integration, and a unique partnership approach that ensures your operations run smoothly and efficiently. Our innovative technology, exceptional customer engagement, and scalable solutions further enhance the value we bring to our clients. Additionally, Jamaica’s strategic advantages—such as its proximity to North America, robust infrastructure, government support, and a stable business environment—make it an ideal outsourcing destination.